925.460.TUNZ(8869)

Privacy Policy

Last updated: October 27, 2025

  1. Introduction
    At KarTunz (“we”, “us”, “our”), we are committed to protecting your privacy. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://kartunz.com
    (“Site”) or engage our services.
  2. Information We Collect
    We may collect the following types of personal information:

Personal Identifiers & Contact Data: name, email address, postal address, phone number (e.g., when you submit a contact form, book a service, or request a quote).

Device & Usage Information: IP address, browser type, operating system, referring URLs, pages visited, number of clicks, etc. (through cookies, analytics, log files).

Vehicle and Service Data: details about your vehicle (make/model/year), requested services or products, installation date, preferences, and any communications regarding service.

Payment and Billing Information: when you purchase services or products, we may collect payment transaction data (via third-party payment providers) though we do not store full credit-card details on our servers.

Marketing & Communications Data: your preferences about receiving marketing from us and your communication preferences.

  1. How We Use the Information
    We may use your information to:

Provide, operate, and maintain our Site and services.

Process bookings, orders, payments, and provide customer support.

Personalize your experience and improve our services.

Send you marketing communications (if you have opted in).

Monitor and analyse usage and trends to improve the Site.

Comply with legal obligations, enforce our Terms, prevent fraud.

  1. Cookies & Similar Tracking Technologies
    We use cookies, web beacons, and other tracking technologies to collect device and usage data. You may disable cookies via your browser settings, but doing so may affect the functionality of the Site.

Typical cookies used:

Session cookies for login/process functions.

Analytics cookies (e.g., Google Analytics) to track website usage.

Marketing cookies for retargeting and advertising.

  1. Sharing and Disclosure of Information
    We may share your personal data in the following circumstances:

With service providers, vendors or contractors who help us deliver services or operate our Site (e.g., payment processors, hosting providers, email providers).

To comply with legal obligations, or in response to lawful requests by public authorities.

In connection with a merger, acquisition or sale of all or part of the business.

With your consent or at your direction.

  1. International Transfers
    If you are accessing our Site from outside the United States, note that your information may be transferred to, processed and stored in the United States. By using the Site and providing us your information, you consent to this transfer.
  2. Security
    We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration or destruction. However, no transmission over the Internet is 100% secure. Therefore, we cannot guarantee absolute security of your data.
  3. Data Retention
    We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations, resolve disputes and enforce our agreements. When we no longer need it, we will securely delete or anonymize it.
  4. Your Rights (including California Residents)
    If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA), including:

The right to know what personal information we have collected, used, disclosed or sold about you.

The right to request deletion of your personal information.

The right to opt out of the sale of your personal information (if applicable).

The right to non-discrimination for exercising your privacy rights.

To exercise these rights, please follow the contact instructions in Section 13 below.

  1. Children’s Privacy
    Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a minor has provided us information, please contact us and we will delete such information.
  2. Third-Party Links & Advertising
    Our Site may include links to third-party sites, social media integrations (e.g., Instagram), and third-party advertising networks. These third parties may use cookies or tracking technologies. We are not responsible for their privacy practices; please review their policies separately.
  3. Changes to this Policy
    We may update this Privacy Policy from time to time. We will post the updated policy on the Site with a new “Last updated” date. Your continued use of the Site or services after such changes constitutes acceptance of the updated Policy.
  4. Contact Information
    If you have questions or requests about this Policy or your personal data, please contact us:
    KarTunz
    3657 Old Santa Rita Road, Suite C
    Pleasanton, CA 94588
    Phone: 925-460-8869
    kartunz.com
    +1

Email: sales@kartunz.com
 
kartunz.com